Operational
Communication System

Improve operational control across your facility and workforce

How the InterTech Communication
Operational Communication System Works

System Design Guide

Enable fast, coordinated communication
between management and plant personnel

Issue instructions to personnel

Deliver urgent production tasks to area supervisors, team leaders and frontline staff without taking employees away from the workshop floor.

Monitor operations across production areas

Request real-time status updates on production targets, identify delays early and respond promptly to abnormal situations.

Deliver messages to phones and two-way radios

Integrate TETRA radio and VoIP telephony so personnel can remain connected regardless of their location within the facility.

Integrate PSIM platforms

Create custom workflows and trigger automated announcements from equipment sensors, video surveillance, access control and other security subsystems.

Benefits of the InterTech Communication
Operational Dispatch System for Industrial Facilities

IP Loudspeakers

Built-in Class-D amplifier with PoE/PoE+ power support
SIP and Multicast communication protocols
HD voice and background music broadcasting
Centralized control via the web interface and IS-R Hardware & Software Server

Multi-Zone System

IP loudspeakers allow evacuation and public address zones to be configured flexibly in software.
Up to 1,000 zones per system
Up to 10,000 IP loudspeakers per server

Programmable Scenarios

IS-R Hardware & Software Servers support advanced rule-based public address and evacuation scenarios.
Up to 1,000 programmable scenarios per server

Dispatcher Workstation

A unified operator interface provides centralized control of public address, communication and evacuation workflows.
Configurable operator action map
Site maps and floor plans showing loudspeakers and intercom stations
Audio and video call handling
Scenario activation
Remote system control

Full-Duplex Two-Way Communication

Audio and video intercom stations enable immediate response to operational and security events.
Conversation archiving
Vandal-resistant enclosure
HD voice using G.722 and Opus codecs

System Monitoring and Redundancy

Real-time monitoring of all system devices
Scheduled system backups
RAID protection on IS-R servers
Built-in firewall
Communication link redundancy

Industrial Public Address Communication

IS-R Communication and Public Address Hardware & Software Server

The central core of the public address and evacuation system. It handles device registration, voice broadcast management, routing and source connection, addressable device availability monitoring, server and broadcast diagnostics, system statistics and event logging.

To the catalog

Dispatcher Workstation

A dedicated operator terminal supplied as an all-in-one PC with public address and emergency communication software.
It combines a microphone console module, GIS, intercom communication, visualization tools and other operator functions.

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Microphone Stations

Network microphone stations supporting SIP and Multicast are used for voice public address, operational dispatch communication and IP telephony.

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Intercom Stations

Vandal-resistant voice and video intercom stations for contacting control rooms and emergency services
PoE power supply
SIP communication protocol

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IP Loudspeakers for Administrative Buildings

Built-in Class-D amplifier with PoE/PoE+ support
SIP and Multicast protocols
HD voice and background music broadcasting
Control via the web interface and IS-R Hardware & Software Server

To the catalog

Operational Communication System Capabilities

System Health Monitoring

Troubleshoot remotely and maintain reliable communication across the facility.

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Custom Audio File Upload

Add music, promotional content, service announcements and emergency messages.

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Public Address Scenarios

Automatically trigger the appropriate messages based on events at the site.

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Internet Radio Streaming

Select online radio streams for background music broadcasting.

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Flexible Zoning

Group loudspeakers by workshop, room, building, site or address.

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Built-In Scheduler

Automate audio broadcasts according to a defined schedule.

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Address Book

Notify personnel by email, SMS and supported messaging services.

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Live Operator Announcements

Deliver information to a selected zone whenever required.

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Two-Way Communication

Receive voice calls from visitors and personnel through intercom stations.

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Reporting

Review and analyze call history and system activity.

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Conversation Recording

Review communications for compliance, training and accurate incident investigation.

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Backup and Recovery

Restore system settings quickly after a failure with automatic daily backups.

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Why Choose Us

On the market since 2013

During this time, we have accumulated engineering experience and developed technical solutions that successfully compete with international industry leaders across a number of parameters.

Modern digital solutions

Our communication systems are based on network architecture. All system components are addressable and manageable devices.

Development and manufacturing in Russia

All technical solutions are developed and manufactured by InterTech Communication and its partners in the Russian Federation. The software is included in the Unified Register of Russian Software.

Quality policy

We are committed to continuously improving our products and manufacturing processes. This work results in effective production control and consistent product quality.