System Monitoring
Monitor the status of your public address communication system in real time.
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Availability of devices and communication links
Server health and availability
Firewall status
Benefits of InterTech Communication PA/VA System Monitoring
Situational Awareness and Incident Management
All up-to-date information on system device status, IS-R hardware and software servers, active broadcasts, emergency notifications and system events is displayed on the Dispatcher Workstation screen.
Video verification of emergency events and fire alarms is supported.
Incident Card
Information about an incoming event, such as Fire or Antiterror, is displayed in a dedicated window together with step-by-step instructions, a map and floor plans of the site, controls for contacting emergency services, and tools for launching emergency notification scenarios.
Decision Support
The action plan provides the operator with step-by-step instructions tailored to the incident type, threat level and internal procedures, while tracking completion of each required action.
Site Directory
Supports monitoring of sites equipped with fire alarm transmission systems of any type. Site plans and GIS coordinates can be uploaded. The system automatically monitors fire alarm status and sends fault notifications to the dispatcher console.
Civil defense, emergency and antiterror voice messages can be launched remotely at the monitored site from the monitoring center via the Dispatcher Workstation.
How System Monitoring Works
Install the IS-R hardware and software servers and the Dispatcher Workstation at the monitoring center.
Configure and connect the on-site equipment and communication links.
Monitor and manage the site through the Dispatcher Workstation.
Monitoring Capabilities
Reliable Delivery of Voice Messages and Broadcasts
SIP device monitoring shows the availability of loudspeakers and intercom stations. Any unavailable device is immediately visible to the operator.
Rapid Identification of Trunk Failures
SIP trunk monitoring shows the availability of communication lines, enabling the operator to identify a failure and determine where it occurred.
High System Resilience
Server resource monitoring tracks CPU load, RAM usage and available disk space, allowing timely action before overload affects system operation.
Remote Server Diagnostics
Internal service monitoring shows the operating status of applications responsible for launching and managing notification queues.
Reliable Voice Traffic Transmission
Network configuration monitoring helps identify conditions that may affect audibility in the public address communication system. When the firewall is enabled, IP address monitoring helps maintain the availability of required services.
Suspicious Traffic Detection and Blocking
VoIP service log monitoring helps protect the IS-R server against intrusion attempts and unauthorized access.